1、Basic Information
Ads Account ID:
Account lifetime spend: US$
CompanyName:xxxCo.,LTD.
Company Address: xxx
Business License number: xxx
Warehouse Location Address: xxx
2、Company Background
Shenzhen xxx Co., LTD., legally registered in 2015, is located in xxx SHENZHEN.
Our company is an international B2C platform focusing on sales of xxx, pursuing high-quality goods and services.
The company currently employs more than 30 people, including the sales department and the export department. After processing and packaging, it is mainly exported to the United States, Europe and Australia.
3、Summary of Issue
Dear Google official, I recently received an email from my gmail mailbox stating that my advertising account violates the counterfeit goods in Google’s policies.
Our company is committed to bringing customers a good shopping experience. Founded in November 2015, it is a company specializing in xxx and has its own factory.
Our company is an xxx. At the same time, we also own the registered trademark of xx(品牌商标名).
I have checked all products, and all product copywriting is true and objective, including the product’s R mark and parameter descriptions. And there are no site-wide discounts on my website. All product pictures in this store are taken in kind, and there is no act of stealing other people’s pictures.
I sincerely hope that the official staff can review our Google Ads account again. Thanks!
4、What have sales & advertisers amended to improve the account after account suspended?
Website contact us info: https://xxx.com/pages/contact
Shipping policy: https://xxx.com/policies/shipping-policy
Return&refund policy:
PRIVACY POLICY: https://xxx.com/policies/privacy-policy
Online purchase means: Paypal
Product change: re-optimized the product page, and checked all products, no site-wide promotions were set, product pictures were actually shot, no pirated product description true curve.
5、xxx brand authorization letter (如商标是授权的需有授权证明)
6、xxx registered trademark
- Picture material original certificate
8、Business license
Company Name: Shenzhen xxx Co., LTD.
Company Address :xxx, SHENZHEN
9、Amazon store(or other store) owned by our company
Links:
Pictures:
10、Factory photos and Company office photos(带品牌名或者公司logo)
11、Domain name background screenshot
12、FB、 Instagram、Pinterest、Youtube channel account Picture(如有)