Dear Google Shopping Team,
I am writing to explain on the merchant center suspension due to XXX, including the efforts we are working on, our
brand and product, as well as the self-check results.
Our merchant center is suspended due to XX (reason shown on GMC).
Our Website:
Our Merchant Center ID:
Here below are the efforts we are working on to get our merchant center unsuspended.
(以下部分按照实际情况填写,主要是描述修改完善网站的过程,搭配自查没有问题的那些链接和截图)
Our merchant center should be suspended between (具体时间段)
- Our company is registered in (具体地址), while the warehouse and supply chain all base in (具体地址)Mainland China.
In fact, Google is one of the most important platforms to develop our global brand image and business.
Here below are the documents prepared to show the authentication of our business to show the authentication of
our business, brand and products.
- Amazon store link: +截图
We operated ” XX” brand on Amazon since (时间).
2. Amazon product listing link.
a) URL
b) URL
c) URL
- Certificate of Business Registration and “XX (brand) Certificate of Registration’ 这里加上一些背景介绍:你们什么时候注册了这个商标,在哪些市场(比如美国)注册的,你们的香港公司是什么时候注册的,之类的,这里很关键,是代表你们不是伪造身份假装自己不是中国公司,而是实实在在的香港公司。
- US Trademark Registration Certificate Online Checking Link: (这里也同样,加上一两句话的背景介绍——非常重视品牌,什么时候就注册了美国的品牌商标这种)
Registration Number: XX
- Photos of office, factory and warehouses
- Facebook link :
- Instagram ID: URL, XX followers
- Pinterest: URL XX followers / Monthly Viewers:(attached screenshot )
- Paypal account
We bind PayPal’s collection account in Google merchant center.
At the same time, the account is also affiliated with our company
截图:
All what we do is to try our best to comply with Google’s policies.
We would like to continue providing the values to end customers via our powerful supply chain and more.
Google is really important for us to expand our brand reputation.
We appreciate your support with this matter.
Best regards,